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Housekeeping Attendant (Rooms)

Viceroy
Abu Dhabi - UAE

Job summary :
The Housekeeping Attendant (Rooms) is responsible for the cleanliness of the assigned hotel rooms and suites. He/she cleans and maintains guest rooms, balconies, corridors, linen rooms and housekeeping pantries according to hotel standards and replenishes guest supplies when needed.
Job details :
Role :
Maintains a section room report as well as a daily productivity report
Ensures guest services specified by superiors and guest requests are promptly and courteously met
Reports damages or malfunctions in hotel rooms/public areas to supervisors. Maintains all equipment in a proper state of cleanliness and repair
Reports unusual behavior or activities in guest rooms and on guest floors or pests found in guest rooms to supervisors
Records accurate status of rooms in the allocated section
Respects guests confidentiality and privacy by following the Do Not Disturb procedure
Handles guest belongings with great care and immediately reports any accidentally broken or damaged items
Requirements :
Conversational English skills. Fluency in Arabic is an advantage
Guest and service oriented with a great smile
Quality oriented and thorough in their work
Strong knowledge of cleaning products. Ideally has good knowledge of carpet spotting and shampooing, as well as stain removal from various surfaces
Physical Requirements:

Good physical condition with the ability to exert physical effort in the cleaning of rooms
Qualification Standards:

Education: High school certificate or equivalent

Experience: Needs to have a minimum of one year experience in a similar position within a five star hotel, preferably in the Middle East

Licenses or Certificates:

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)
About the Company :