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.Catering Manager

Al tayer
Dubai - UAE

Job summary :
This is an exciting opportunity to join Al Tayer Hospitality and be responsible to plan and execute all internal and external catering events to ensure a positive customer experience. Develop and grow the Catering proposition to ensure continued growth.
Job details :
Role :
To assist in the development and execution of the Catering strategy to ensure sustained growth and profitability in line with business plans
To proactively source new business opportunities to develop the business and meet its financial targets in line with budget
In conjunction with the Marketing department develop promotional and marketing strategies to attract new business
Manage the effective negotiation of contracts and ensure effective influencing and partnering with customers
Develop long lasting relationships built on exceeding expectations and service excellence to attract repeat custom
Work with internal / external clients to manage customer‘s requirements to ensuring the service provided meets the customers‘ needs
Work with the Chefs to ensure effective understanding and delivery of customers‘ requirements to ensure the expectations of the customer are met
Plan, organize and supervise all catering events, ensuring the highest levels of customer satisfaction
Ensure the upmost privacy and professionalism when dealing with customers‘ requirements protecting and upholding Company reputation
Source, recruit and manage temporary employees for catering events, ensuring that at all times they represent the values of the Company and provide the highest level of service
Promptly and effectively resolve customer complaints and where applicable ensure policies and procedures are reviewed to ensure no future repetition
Ensure appropriate security and safety procedures at all catering events are carried out to protect the interest of the Company and the Customer
Safeguard strict compliance with safety and hygiene regulations in line with appropriate legislation
Maintain awareness of competitor activities and industry trends to ensure competitive advantage and customers tastes are met
Requirements :
We’re looking for commited and dedicated individuals who are strong team-players, with a great work-ethic. Passionate about customer service, with the ability to relate to all types of people, you have a minimum of 4-5 years’ experience in selling, developing, managing and executing catering events

Graduate in Hospitality Management/ Catering
About the Company :