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Reservation Agent

Holiday Inn
Delhi - India

Job summary :
What is your passion? Whether you're into singing, dancing or cooking at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people that help us create great hotels guests love. At the moment we're looking for a Reservation Agent to lead our supportive and professional team at Holiday Inn New Delhi,Mayur Vihar Noida.
Job details :
Role :
Reporting directly to the Reservation Manager,you'll be responsible to record and process all reservation inquiries made by phone, fax or email efficiently and accurately and convert to sales where possible to meet hotel targets. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Requirements :
Required Skills –

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Problem solving and organizational abilities.

• Proficient in the use of computer

• Able to read and write English

Qualifications –

• High School or Vocational Certificate in Hotel Management, Business Administration, or related field.

Experience –

• 1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience.
About the Company :