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Director of Operations - Middle East & North Africa

Alshaya
Kuwait - Kuwait

Job summary :
Starbucks, without a doubt, is the most significant brand within our Food Division. We are operating close to 700 stores across 12 countries and still growing rapidly. The MENA region (10 countries) currently accounts for approximately half of these stores and this number is set to hit 500 in the next 3 years.
We are now looking for a Director of Operations to join the Starbucks team in Kuwait who will ensure this target is achieved.
Job details :
Role :
Reporting to the Vice President MENA, you will form part of his senior management team and be a key decision maker in the Starbucks business. Through your direct reports of 9 Senior Operations and Operations Managers, you will be responsible for the entire day to day operations of the Starbucks stores in the 10 MENA markets currently operated.
In addition, our aggressive growth plan means you will not only take on the responsibility of our existing stores, but you will be heavily involved in all aspects of growing the brand, from site identification through to new store openings. One key development area will be the drive thru side of the business, so any experience in this area would be useful.
Requirements :
It goes without saying that someone with a coffee background would be very much of interest to us, but it is not essential. As long as you can demonstrate that you have successfully grown a recognized F&B brand, developed great teams, and have had a significant strategic focus in addition to excellent operational experience, we will be very pleased to have an initial conversation with you.
The role is based in Kuwait. Full relocation support will be provided for overseas candidates and the successful candidate can expect to receive a very attractive, tax-free package.
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